Context: Eryx is a thrift store that rescues clothing destined for landfills (donations and bales). We want to reassure our customers about the hygiene and quality of our items. Clothing is sold either in the "Thrift" collection (as is but clean) or in the "Second Chance" collection (minor repairs).

Process Details:

1. Sorting and Inspection: Rigorous verification of each piece to detect stains or damage.

2. Eco-friendly Washing: Thorough cleaning using environmentally friendly methods (specify stain treatment if necessary).

3. Disinfection and Odor: Use of steam (vertical steaming) to eliminate bacteria and refresh fibers.

4. Repairs (Second Chance Collection): Mention minor care such as replacing zippers or intensive stain removal.

5. Finishing: Ironing and final inspection before being posted online.